Refund Policy

At Vittacore, we are committed to your satisfaction and well-being. That's why we offer a 100% unconditional money-back guarantee for 60 days on all our products. If your item doesn't meet your expectations, or if you’re dissatisfied for any reason, we'll give you a full refund. We want your purchase to be completely risk-free.

Refund Eligibility

  • You have 60 days from the date of delivery to request a refund

  • Email our support team at suport@vittacore.com

  • A receipt or proof of purchase may be required

How to Request a Refund

To request a refund, contact us at suport@vittacore.com. Our support team will assist you and confirm the next steps.

Damages, Defects, or Wrong Items

Please inspect your order upon delivery. If the item is defective, damaged, or you receive the wrong product, contact us immediately so we can make it right.

To help us resolve the issue faster, please include:

  • A brief description of the problem

  • A photo or video of the item

We will provide a refund for incorrect items or products with a manufacturing defect.

Exceptions / Additional Notes

  • No returns are required

  • Vittacore does not provide store credit in place of refunds

  • Original shipping charges (if applicable) are non-refundable

Exchanges

We do not offer direct exchanges. If you would like a different item, we recommend placing a new order after your refund is processed.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel your order within 14 days, for any reason and without justification. To exercise this right, contact us at suport@vittacore.com within 14 days of delivery.

Refund Processing

Once your refund request is approved, your refund will be issued to your original payment method within 10 business days. Please note: your bank or credit card provider may take additional time to post the refund. If more than 15 business days have passed since approval, contact us at suport@vittacore.com.

Policy Updates

We reserve the right to modify this refund policy at any time.

Thank you for choosing Vittacore. We appreciate your business and look forward to supporting you.

Have questions?

Email us anytime at suport@vittacore.com. We’re here to help.